Home Chef Review – Is This Meal Delivery Program Worth It?


A lot has been written about the slow death of home cooked meals in America. A recent survey showed that only 6 out of every 10 meals these days are cooked at home. But, it isn’t because we don’t appreciate high-quality, freshly made food. Cooking show viewership continues to climb, with shows like The Chew, Hell’s Kitchen and Chopped bringing in millions of viewers every week. So, what’s causing the disconnect between people’s rising interest in good food but their falling motivation to make it?

Home Chef Reviews & Breakdown

Does Home Chef Help Bridge the Gap?

In many people’s cases, a lack of time is keeping them from cooking as often as they’d like. A home-cooked meal usually means dragging yourself to the supermarket after a long day at work. Then, you need to spend time chopping, measuring, searing and roasting. And, if you don’t cook often, all of the extra ingredients slowly rot in your refrigerator while you are busy with other things.

Other people don’t cook because they simply do not know how. If, like many Millennials and Gen-Xers, you grew up in a household where home-cooked meals were rare, chances are that you did not grow up learning cooking skills. Picking up a bag of onions and a whole chicken with no idea how to prepare them can be intimidating.

The promise of home meal delivery options like Home Chef is the opportunity to get all of the shopping done for you. You only get enough of your ingredients to make the meal, no extras to go bad unused. And, there’s no need to buy an entire expensive jar of dried oregano if you don’t know when you’ll use the rest; spices are included with the meal.

Home Chef Instructions with pictures

Novice chefs get the benefit of instructions and photographs of what the dish should look like. And, the time-pressed will be happy to know that the meals clock in at under 30 minutes of preparation.

$30 Off Home Chef Sale

How Home Chef Works

You can register for delivered meals from Home Chef on their website. When you set up your account, you are offered a choice of dietary preferences that includes vegetables, meat and seafood. Next, you can pick out items that you’d like to avoid due to preferences or allergies, such as pork, soy, red meat, gluten or dairy. Finally, you can set preferences for low-calorie or low-carb meals.

Home Chef Menu & meal options

*Learn more at the Official Home Chef website here

Each week, you can choose from up to 15 different meal options. Choices include vegetarian, soy-free, nut-free, low carb and gluten free menus. The wide array of dishes allow you to try out recipes that you may not otherwise have checked out. Past menu options include Sweet Potato, Goat Cheese and Bacon Skillet, San Francisco Shrimp Cioppino and Pan-Seared Pork Chops with Fennel-Honey Butter.

You can alter the number of meals you get each week or what meals you get. If you are going to be away for a week, you can pause the program until you get back.

Your meals are shipped once a week on a day that you specify. Make sure you pick a day when you will be home. Meals are served chilled with ice packs inside.

Home chef packaging with ice

The package comes with everything you’ll need to make the meal except staples like cooking oil. All meats, vegetables, side dishes and spices are included. All items except for meat are sorted by recipe, then packed together in a larger plastic pack.

One of the perks of Home Chef is their eco-friendly packaging. the food comes packed in recyclable or biodegradable packaging. Liquid ingredients are shipped in reusable containers. Dry spices come in resealable packages so you can store them for later use if you do not use them all for the recipe. The items are cooked using water-soluble cool gel packs.

Pros and Cons of Home Chef

Home Chef has a lot of perks to recommend it, particularly for new or busy cooks. Pros include:

  • Flexibility. Choose what meals you want delivered and how many you want per week.
  • Free shipping. You can get items shipped for free as long as your total for the week is over $40.
  • Easy recipes. All meals include step-by-step instructions with photos.
  • Fast preparation. All meals can be prepared in 30 minutes or less.
  • Small quantities. No need to buy an entire bunch of celery if you only need one stalk. In small and busy households, this can significantly cut down on waste.
  • Wide variety of foods. Thirteen different meals are offered to you each week.

As with any home delivered meal program, there are also some cons:

  • The dietary preferences could use more options. It’d be great to see meals that fit different nutritional needs or other restrictions, such as a heart-healthy or diabetes profile.
  • The smallest meal size you can order is two servings. This can make it less convenient for people who live alone.
  • The meals get expensive if you are serving four or more people. When you buy larger quantities from the grocery store, your price per unit goes down. Home Chef doesn’t offer this sort of scaling, which means that you’re paying nearly $60 to feed six people a single meal.

Home Chef Reviews and Testimonials

Most reviews online are overwhelmingly positive. Customers praise the wide range of options, the ease of preparation and the freshness of the ingredients. Many people really enjoy the fact that you only get as much food as is called for in the recipes, cutting down on waste. Novice cooks also like the fact that the recipes push them a little outside their comfort zones without being too foreign or too hard to prepare.

One common criticism regarded the portion sizes. In some cases, people felt that the portions were too small and that they were left hungry after the meal. People with big appetites might want to order an extra serving or make sure to serve an additional side dish when making a Home Chef meal.

In other cases, some reviewers questioned the value provided. While many meals seemed to come in somewhere between supermarket and restaurant costs, others seemed to provide products that were less valuable than the $9.95. price tag would call for.

One other criticism that came up in several reviews was issues with freshness of the produce. Some people found that, by the time they received their meal, the produce was wilted. This can probably be avoided by ensuring you are home to take delivery and preparing the most delicate items earliest in the week.

All in all, Home Chef seems like a good option for someone who does not cook often enough to keep a kitchen regularly stocked. If you are the type who likes to cook but doesn’t do it often, the occasional Home Chef meal can be just the thing to keep you in the kitchen and eating good food for less than the cost of a restaurant meal.

How to Buy from Home Chef

You can learn more or purchase by visiting Home Chef official website and registering for an account. Choose the day of the week you want meals to arrive, the number of people you are serving and how many meals you’d like per week.

Shipping is free on orders over $40 and $10 for smaller orders. It takes a week for your first meal to be delivered. You can skip a week or cancel at any time.

Your Thoughts

Have you tried Home Chef? We’d love to hear what you think of their service. We’d love to hear about your experience and help our readers make the best meal delivery and nutritional choices.

Feel free to comment below!

67 Comments on "Home Chef Review – Is This Meal Delivery Program Worth It?"

  1. Absolutely love Home Chef! We wanted to expand on what we ate and stay in portion. That’s what I love, restaurant quality meals that are easy to make, have a fairly accurate calorie count thru portion control. Plus they always look exactly like the pictures! Never had a wilted vegetable or poor quality proteins. A must try.

  2. The food we have been getting from HomeChef is delicious!! Every meal has been perfect and it has been expanding my boyfriends vegetable horizons with the flavorful unique side dishes they supply. It couldn’t be easier and I enjoy cooking and plating it all.

  3. We have been using Home Chef for several months now. For the most part the food has been fresh but lately the quality of the produce is unacceptable. We are home when the box is delivered and we start cooking the meals the night we receive the box. We have received rotten cucumbers, rotten lettuce and the inside of some of the potatoes were literally black. These veggies had to be thrown away – what a waste. The sugar packets for one of the meals was soaking wet from not being placed in a separate bag and those packets had to be tossed. A couple of months ago I sent an email to Home Chef customer service regarding the rotten herbs we received but never received a response back. We shall see with the pictures of the rotten vegetable attached in my latest email if I receive a response back this time. When the food is fresh the meals are easy to cook, convenient and the food does taste good. If I continue to receive produce that has to be thrown away I will cancel Home Chef as I am not going to throw money away on bad products.

    • I’m sorry but I do not believe your post. My husband and I have been receiving Home Chef for nearly a year now and we may have had an issue with produce 3 times. EVERY time Home Chef has responded with an apology and a substantial credit. They have NEVER ignored my email and have only had to send 1 or 2. This company is AWESOME and perfect for empty nesters that work. No one or nothing on this Earth is perfect but Home Chef comes close in my book and I am grateful for them!

    • Roger W Cavallo Jr | June 22, 2017 at 1:46 am | Reply

      Hey. I have been using home chef for 10 months and love it. But I have run into the same problem once in a while. You have to call their 800 number and complain. I have done this and they have given me anywhere from 5$ to a full refund for their error. Hope this helps.

  4. I’ve been using home chef for a little over 2 months and I wish I’d been a part of this earlier. It makes my hectic life a little less chaotic, without having to think about what I’ll be cooking for dinner. If you throw in some of your own ingredients such as more chicken, it will stretch out to take just enough for work for a light lunch. I did a budget report to see if Home chef would be the better decision, and now I find myself going to the grocery store MUCH less than I used to. Saving me time and money, AND cooking Extraordinary meals…my husband is also a huge fan!!

  5. Peggy Mercado | July 20, 2016 at 4:19 am | Reply

    I just started with Home Chef after leaving Blue Apron because of their lack of flexibility in the number of the meals they deliver and choices. So I was looking forward to using Home Chef. I got my first delivery last Friday, I ordered the Korean Chicken with Pear Salad and the coffee coated steak with mashed potatoes. I went to cook the chicken Sunday night and discovered there was no pear for the pear salad. That in itself is not a big deal, but their customer service was horrible. I immediately wrote an email, then called them on Monday morning, had to leave message because it’s only voice mail, then wrote another email Monday night, and finally received an email response Tuesday afternoon telling me they would credit $10 for this $20 (for 2) meal. This was also after getting 2 emails, one asking how I liked my first order, and the other asking if I would recommend Home Chef to others. (at this point I definitely won’t) I’m really looking forward to trying the food, which I will try (the steak) tomorrow night. But so far I’m not impressed and I’m concerned. I will always give someplace 2 chances, but they really need to beef up their customer support and take responsibility for their errors. When Blue Apron messed up on my sister-in-law’s order, she was credited the entire week, not just the one meal that was wrong. Same thing with my niece. Not only that, their calls were answered right away by a person and dealt with immediately.

  6. Dad in Maryland | July 27, 2016 at 9:51 pm | Reply

    As a single dad, I signed up for HC and was enthralled by the idea of cooking with my children and enjoying the experience. I had several quality issues with the food that started with concern and led me to discontinue the service. I understand that things can happen in a warehouse or during shipping, but this was quality control, plain and simple. 2 out of 3 shipments had missing ingredients and rotted (yes, rotted) produce. One week, the chicken leaked on everything due to sloppy packaging. I would love to try another service or return to HC if they ever get it together. Customer service did not seem concerned about me leaving, or why I was leaving. :+(

    • Hey,

      Thank you for sharing your experience about Home Chef with us. Home Chef customer service is usually great and they are good at resolving any concerns and issues that their customers may be having. I will definitely contact their customer service and forward all of your concerns with them. Keep us updated! Thanks! 🙂

  7. I received my first shipment last week from Home Chef. I have tried Blue Apron and Hello Fresh. I liked the idea that they had lower calorie meals and that I had a wider choice. I also like the fact that they offer a smoothy. Kind of nice to have choices. My plum tomatoes were delivered soft and none of the meat was labeled. So i have no idea what the quality of the meat is. I was supposed to receive Steel Trout but they provided Salmon instead. No notice to me that it was a substitution and with no labels on the meat I can see why someone packing may make a mistake. I am contacting customer service today. I probably will not continue ordering from them if the quality is not there.

    • We received the same meal and I wondered why we got salmon instead of the steel trout as well. I went online because I honestly wasn’t sure what steel trout was and it seems steel trout is very similar to salmon. So you may have actually received steel trout.

  8. I have enjoyed 3 separate shipments from HC thus far and I have no complaints. Everything is fresh, labeled and delicious. I love the binder to hold the recipe cards, the meals really do taste as good as they look. I love expanding my horizons with different oils, seasonings and ingredients. Used some pickled ginger today in a shredded carrot, asparagus and pear salad. Who would have thought. I really am learning a lot and having fun acting like I made this on my own, lol Haven’t been disappointed yet!!

  9. My family has been very pleased with HomeChef for the past nine months or so. We have had a few instances of herbs a bit turned and veggies a bit past their prime, but when cooked, were delicious. I also believe I had a potato that had gone bad in the center – but that’s the grocery business. It’s like Christmas when I receive a new box. I now hate to go to the store to shop. Am I addicted? Perhaps. When the wife wakes up the next morning and says, “Dinner last night was phenomenal”, that’s a pretty good review…

  10. Kim O'Connor | August 6, 2016 at 2:56 pm | Reply

    I decided to try home chef after leaving blue apron as not enough choices in the meals are to exotic and things I would not normally eat ..I love the idea of how many choices I have to pick From with home chef..I also like that it comes with the exact recipe so I can remake again versus blue aprons seasoning packet and just plain says seasoning package…I have been mainly satisfied.. I have had a few glitches although I believe glitches happen with any newer service and this one seems to be Newest to the market..only because I had so far where did not receive a recipe card with one of my recipes and a missing ingredient on a different shipment…I do wish they would find a better packing the system with their ice especially in this hot summer time..as I do work and if not home in time to get the shipment sometimes the ice is almost already all melted and unlike with the apron sometimes took three days for me just to melt the ice. Hoping when weather breaks I cooler days this isnt such an issue..but believe could be fixed in home chefs end if ice packs were bigger they would not melt as quickly..

  11. Delivery was promised on Tuesday. Calendar showed it was shipped for delivery on Tuesday. Got home from work Tuesday night. No box. Checked tracking FedEx shows deliver expected on Wednesday. Normally delayed deliver is not a big deal except when it is your dinner for the next 3 night because you have not shopped for dinner food (I scrambled and made egg salad sandwich).I called they are suppose to be open until 6:00PM called at 5:20PM no answer, voicemail, e-mailed and received an auto respond, never a physical respond. Wednesday 10:00AM in the morning and no phone call or e-mail….They seem to have a lack of communication and customer service. To boot I just recommended a co-worker to give it a try…I hope I wont be sorry! Everyone makes mistakes, but this is suppose to save me time, not cost me time following up on their mistake!

    • Hi Kim,

      Thank you for sharing with us. Keep us updated! Come back with a follow up and let us know how things are still going with Home Chef. Thanks!

  12. I have used HC for 5 months with no problem at all. The meals are excellent, ingredients fresh, servings hearty and meats, seafood and chicken always first rate! I live on the West Coast and delivery has never been a problem. HC highly recommended.

  13. Been subscribed for close to 2 months now. LOVE the restaurant quality meals – haven’t hit a bad recipe yet. In fact, have already recreated the steelhead trout with shallot sauce when I found the fish at our local grocery store. Like some others, some produce has been not-so-great, which can happen even when buying from the grocery store, so I’m not too upset about that. But, other than the first box and the most recent, at least one product has been missing, was sent incorrectly (how do you confuse chicken breast with bacon?) or damaged (frozen fruit container crushed & avocado smashed). I find this a bit more disturbing. I’ve been hesitant to complain so far, but seeing here that I’m not the only one with order processing/packing issues, I think I’ll be in touch with customer service soon. Other than this issue, I’ve been super pleased with the service & plan to continue if they can get this resolved

    • Hi Lynne,

      I’m glad to hear that you are enjoying Home Chef. As far as the order processing/packing issues that you’re experiencing – I will definitely contact customer service. Let them know all of your concerns & questions. Keep us updated! Thanks! 🙂

  14. I have used HC for almost a year now and have had very little issues. When I have contacted customer support with suggestions or compliments I have always received a reply back within one working day.
    I referred my daughter to the program and her first meal came with brown, spoiled green bean. I asked if she contacted them and she did not….too busy to do so. Told her I felt they would give her a discount if she did, but she has a young child, teaches 2nd grade and her life is consumed with other things besides green beans (her words).
    The meals are great! Love the gluten free options and how each meal is labeled such on the webpage. The food options are better than Blue Apron, Plated, and any other delivery service I have tried or compared it too. Unlike the other services HC offers a side dish with the majority of their meals.
    I do not understand how anyone would chose a different service than this.

    • Hi Mary,

      Thank you for sharing your story with us and great to hear that you’re having a good experience with HC. I do have to disagree with you as far as the side dishes for other companies – every meal services we have try all came with side dishes. Keep us posted! Thank you for sharing! 🙂

  15. Gabrielle Harris | August 24, 2016 at 4:32 pm | Reply

    I LOVE HomeChef. It works as I am currently renting from a friend until I build my own home in 2017. This eliminates from me having to buy that entire stalk of celery when I only need a stem and wasting the rest. It reduces the amount of food I have to store in someone else’s refrigerator or cabinets of full of containers of spices when I only need a teaspoon for any given recipe. The recipes are easy, but look complicated and the food is amazing. I order the minimum of 2 meals for 2 people every other week which gives me abut 8 meals a month. I may increase it once I see how many times I actually want to cook as a single woman. Great concept.

  16. Well, pretty mixed reviews. We shall see. I just signed up today after buying $15 worth of red baron pizzas that were contaminated with plastic strips. You might say it was the final straw. Whenever I go to the grocery half the food is rotten. I try to pick the best, but when I get home, some of it still doesn’t pass muster and must be pitched immediately. this is a huge waste and screws up my meal planning. I can’t be bothered to return it cause the store is not exactly down the street. 20-40 mins one way. So if even 90% of this is edible, I may end up saving money.

    • Hi SC,

      Wow, very sorry to hear that. I will definitely switch grocery stores. Always make sure to check the expiration date, color & temperature if its meat or produce – especially the smell. If it doesn’t pass those test, I will pass.

      Come back and let us know how it goes with Home Chef – we will greatly appreciated it. Thanks! 🙂

  17. Kimberly Price | August 27, 2016 at 4:39 pm | Reply

    I’m a disabled 54 year old on a fixed income. Husband walked out 6 years ago and both of my children (my heart) are in college. That leaves just me at home, which equates to: little money to spend and only myself to buy for. I can’t remember the last time I bought meat. Seriously. I can’t afford it. My diet consists of 2 cups of coffee for breakfast and usually one of these, once, later in the day: a little yogurt, wheat thins and cheese, some nuts, some fruit (apple, grapes, banana), some Red Baron cheese pizza (for $3.00/pizza). Someone asked me recently why I bought these things instead of meat. The answer is, because I can stretch these out until the next monthly disability check. It’s hard to make a hamburger patty or chicken breast last. Those are usually for one meal only. So, I can spend my money on meat for one meal, or I can buy things that I can get multiple meals out of. So, I saw an ad for Home Chef the other day and after doing some research, like these reviews, I’ve decided to give Home Chef a try. However, I can not afford mistakes. I know they happen, and I make them, also. I just can’t afford for them to happen often. When I spend my money on food, I need it to be edible. So, let’s do this!

    • Hi Kimberly,

      Thank you for sharing your story with us. It can be very difficult living on a fixed disability income – especially with the cost of living and food, etc. I’m glad to hear that you are giving HC a go. I recommend starting off slowly, get a feel for it and overall see if you like it. Also, take in consideration the cost. If you see the cost is too much – you may want to consider reducing the amount of meals each week (You can change and customize menu selection, skip deliveries, etc. in Your Home Chef Account Dashboard). Let us know how it goes and please keep us updated! Thanks! 🙂

  18. We’ve been HC regulars for over a year now and love the service. Yes, once in a while something is missing or bad, but customer service allows responds promptly and gives me a credit.
    On the plus side, HC has led us to try new things which we’ve generally enjoyed, theres no waste, especially with herbs and spices only occassionally used, and it’s a fun activity for us to do as a couple.
    Rock on, HC!

  19. Home Chef is F A B U L O U S! We’ve been customers for a couple of months now. I have tried Blue Apron and Plated and have cancelled those subscriptions and kept Home Chef. I like the fact that they have Gluten Free options that are delicious and not paired with strange sides (like with Plated, Freshly and Blue Apron). We are the stereotypical midwestern, “steak and potatoes” household…Like things pretty basic… Not that Home Chef menues are basic – they are restaunt quality and interesting. Willing to try new things, but some of the strange sides with the others were never going to be eaten by my family. Additionally, Fed Ex took an extra day to delivery (error on their part) and we had over 100 degree weather which caused some of the meat/produce to go bad. My experience with Home Chef’s customer service was outstanding – They credited my account. OUTSTANDING MEALS + EASY TO PREPARE + A+ CUSTOMER SERVICE + SAVE $$$ and SUPER CONVENIENT = Happy Customer!

  20. We are on our 2nd delivery with HC. We have liked or loved everything! No problems with delivery. I eat only fish and seafood, my husband only meat. So we compromised and have been ordering only the vegetarian meals. We are both perfectly happy! I would recommend this service!

  21. Pierangela LaMeer | September 30, 2016 at 5:39 am | Reply

    My 15 y/o son and I love HC so far.I am a fairly new customer. In my first delivery, the Cajun spice was missing from Cajun tilapia recipe. I wrote an e-mail to customer support and I received a reply from Scott the day after with an apology and a credit. Meats and veggies have been fresh. Portions are right. People who complain about that are probably used to over eating. I am planning on skipping some weeks, but not many! ????

  22. This "Chef" is Loyal | October 4, 2016 at 5:28 pm | Reply

    I have been with Home Chef for over 9 months. I love it. During 9 months, I may have received “less than fresh” produce three times. Only once was I missing a major ingredient. In each case, I called or emailed and was promptly refunded. One other time, Fedex delivered after 8pm and I had already gone to bed so the box was outside in the heat all night long (mid-summer). Though it was Fedex’s error, HC refunded me for the whole box.

    The few “errors” don’t outweigh the wonderfully delicious meals that I have prepared for my family. The value and the taste of the final meals keep me coming back each week. Someone else mentioned earlier about the recipe cards. I love that feature and I use many of the recipes over and over again because they are my favorites! I also found in RE-making the recipes just how much money I was saving. Buying the ingredients separately cost a LOT more than $9.95 a meal.

  23. Deborah Buckwald | October 5, 2016 at 12:38 pm | Reply

    I have started with Home chef recently and love all the meals I have received so far. I am now an empty nester and get three meals a week which gives me 6 nights of dinners. I cook a meal and eat one that same night and save the other for the next nights dinner. I hate to shop for groceries,but love to cook, so this has been a life saver.My son is thinking of joining and a co-worker too… Keep up the good work Home Chef

  24. We have been using home chef for a couple of months now. The first thing it forced me to do was go out and buy some real legit pans!! Haha Happy birthday to me 🙂 I have never disliked cooking I have just been too busy and we fell back into making the same four or five recipes. I love love love home chef and we are so excited for Wednesday night delivery. We sort through our three recipes and decide what we want This is the only meal service I have tried but I have heard and seen other services that lack the selection home chef does. I order for four ( me , hubby & two teenagers) and there is plenty of food! A couple of times my sons girlfriend has been over for dinner and the meal has actually served five of us With plenty. I have had a few minor produce quality issues. However since I order for 4 I get two bags of each and i can see that it may be one item from one bag, for example one soft lemon in one bag and the other bag has a lovely one. So I think the produce quality problem really is an exception rather than the rule. I am not really a steak eater but all of us have commented on how absolutely amazing the quality of the beef is. I think if I discontinue the service my family would stage a rebellion! I’m a happy home chef customer

    • Kate Michele | June 3, 2017 at 11:51 pm | Reply

      I’ve been researching home chef and you were the first person I saw comment who has a family like mine, me hubby 2 teenagers ?
      I wanted to ask you how you feel it compares in price to grocery shopping? Is your budget more or less? One meal looks like it would be 60$ for a family of four, that seems steep to me. But wondering if you noticed savings from lack of waste?

  25. I have also experimented with several different meal prep delivery companies (Plated, Blue Apron & Home Chef), but found that the choices at HC were better for me (I don’t eat meat except chicken & I am single so I don’t want to have to order too much food). None of the meals have been particularly complicated & I am sure I could have made them without a meal service, but I would not have thought of making them. I am also a pretty fussy eater and, so far, most weeks have 2-3 meals that I would like. I am not ordering every week (more like two weeks per month (because I still like cooking my own stuff), but I had out-of-town friends visiting and it was nice to cook something different & delicious each night. Some of my favorites have been: Penne Pasta with Sun-Dried Tomato Cream; Chicken Autumn Salad; Salmon with Summer Veggies;Salmon Cakes & Mirin-Glazed Chicken. I can generally get two dinners & one lunch from each meal, so the price is reasonable (especially since I usually shop at Whole Foods). I am a psychologist & have recommended the service to some of my clients who are trying to eat better, but don’t know much about cooking. I think the only complaint I have had since starting the service was an under-ripe avocado (and I could have waited longer to use it). I hate take-out and fast food, so this is a great way for me to have home-prepared meals every night.

  26. I started with Blue Apron and then moved to Home Chef. I have nothing but good things to say so far for both services. BA probably stretched me a bit more on new foods/flavors. But I like the variety and number of recipe offerings that HC offers. Overall, I think I prefer HC just a bit more than BA. I’m single and so I have basically a week’s worth of food for one shipment (3 2-serving meals). Most of the recipes can easily be halved and if not make great leftovers. I’ve had no issues with either delivery or product quality to date (5 BA boxes and 3 HC boxes). I love the reduction in my food waste and not having to spend so much time in the grocery store every week. Those two things make any extra cost well worth it for the 2-person plan.

  27. Hi, my husband and I are vegetarians. We started using Home Chef about two months ago after hearing my son and his fiancée rave about it. I have always loved to cook, but am so busy it’s hard to find time to plan weekly meals. Even though we eat only vegetarian meals, home chef offers us plenty of variety. What’s more, every meal has been delicious. My husband and I quite often cook the meals together, which we never did before. Home chef asks it’s customers to rate each meal, and more often than not I give them five out of five stars. Since we started using Home Chef, our daughter and her boyfriend started using it, as well as my niece and her husband. Also, since we travel a lot, it’s nice that we can skip weeks whenever we want. All in all, I highly recommend home chef.

  28. While Home Chef’s meals are quite decent if not a bit high in sodium, if something goes wrong with your delivery, you are pretty much out of luck. Customer service is very poor. Our delivery literally arrived over 48 hours past promised time. In contacting the company, they offered partial refund (despite questionable status of food) and that was it. There is no way to cancel after signing up other than contacting customer service; you can only “pause” your service. When companies make it difficult to cancel, it should be an immediate red flag that something is not right.

    • Hi, we are so sorry for your bad experience. We have heard cases from other customers. We will get in touch with home chef so they can act accordingly.

  29. I’ve been a Home Chef customer for 7 months and experienced some of the problems mentioned above (except customer service – every time I’ve called, I got through to a person that was very helpful). Have heart – it looks like they’re hearing us. This week my box came with different packaging – and everything was fine. They separated the meat (packed in cold packs at bottom) from the fresh produce ( a cardboard separator away from intensity of cold packs) and nothing was ruined. As always, my husband and I love the recipes – food is tasty and offers variety. I too had been thinking about leaving because of the rotting veggies, but I’m glad that I hung in there while they worked through their issues. Love this service! PS I’ve never experienced a late delivery – on my doorstep when I get home from work every week like clockwork.

  30. I love the recipes and how easy they are to make. BUT…shipping has been repeatedly late by a day and this week it’s 5 days late. I’ve had multiple missing ingredients, including the main ingredient. Customer service is 50/50 depending who you get..I want to stay with them so bad, but the shipping is just so terrible for us. I’ve been credited for the late or missing orders but that does me no good when I’m ready for dinner

  31. WARNING: If you are on a gluten-free diet, be advised that meals advertised as gluten-free by Home Chef often include ingredients that contain wheat. I learned this the hard way. After 3 incidents which I reported to their Customer Service department with less than satisfactory responses, I stopped using the service. It’s a shame, because their meals were convenient and tasty, but I can’t continue to support a business that has such a cavalier attitude toward the safety of their customers.

  32. I just started using Home Chef and have only received one week of three meals. I think the food was great but I am not very happy with the quality of sirloin steak I received (it was really chewy and didn’t seem like real steak to me) and a lot of the recipes aren’t the healthiest, calling for tons of butter and oil =(

  33. Really like Home Chef. We are a senior couple and think this is the next best thing to sliced bread! (No pun intended). Recipes are easy to do, quick, and everything tastes good. The only negative is that after a while you get tired of the very same meats, especially the cut of steak. Love the portion sizes (which are filling, but also help with weight control so you don’t over eat –just because it’s there). There is no wasted food or leftovers that tend to get thrown out anyway. If needed you can always add your own salads, breads, or desserts. We usually only get the three meals for two because there are those days we eat out or want to prepare other foods. Saves on trips to the grocery store and buying larger packages of stuff that end up spoiling before you can eat it all. For $59 bucks a week you can’t beat it, and you don’t have to wonder what to fix for dinner!

  34. Rosemarie Kury | January 28, 2017 at 3:10 am | Reply

    This is the third week I’ve had it and love it so far. We’re retired and I hate to buy things I don’t use much such as sauces pieces if ginger and little bits of thus and that. The low calorie dishes are really good, but I think the servings of meat and such could be a little less for two people. So far everything’s been fresh and I’d compare some of this to good meals you’d order in a restaurant. We just had the trout tonight and it was fresh and good. I’ve been cooking for 50 some years and it’s nice to try new things. I also like the option of ordering these once every few weeks or once a month. The recipe cards are good too. I may want to make some of them another time.

  35. Well, I’ve been with HomeChef for about 6 months or so now. I love the recipes, and I can tell that they use quality ingredients, however, I consistently receive meat that has browned, rotted, or leaked, and vegetables that have gone bad. Every time I notify them, they do give a $10 credit (on a $20 meal), however, it’s just happening too often, and I’m afraid I’m going to have to discontinue the service. A loss for me, because I really enjoy the menu and the concept along with the convenience of their service. I will try again in a year, after they’ve been in business a bit longer and hopefully improve before they lose too many customers / revenues.

  36. We have been using Hello Fresh but tried Home Chef on the advice of a friend. The meals are okay and the produce was fresh. My concern is the meats, are they hormone free? Hello Fresh states that on the meat package. I tried to find a place to contact the company (Home Chef) to ask the question on their website but they have no way to contact them! Unbelievable. So we are going back to Home Fresh, I would rather pay more and have fewer choices but better quality.

  37. I thought this would make cooking easy. It’s true that you don’t have to plan and shop but you have to unpack the seemingly endless bags and you still have to chop and cook. There doesn’t seem to be any difference in the difficulty level, they are all time consuming and the recipes aren’t that special. I ordered two trial meals and ended up with four meals the next week, not realizing I was automatically enrolled in the subscription. I called (after hunting around for a phone number which was not immediately visible) and had an unsatisfactory conversation with a customer service rep who offered to refund half which didn’t seem right as they doubled my order from the first week. I have nothing good to say about this service.

  38. Patricia Jensen | February 25, 2017 at 4:19 pm | Reply

    I’m a 54 year old single woman and I work over 60 hours a week. I’m a single person who loves to cook and eat well, but has very little time for shopping, I figured I’d give home chef a try. I usually spend between 60+ dollars a week on food and find that I have so much waste because I wont need a whole bag of carrots, or celery, or even salad makings for a while and therefore a lot of what I buy goes bad and I end up throwing it out. After calculating the cost of Home Chef for a weeks worth of dinners, I figured I would be saving money and hopefully not making so many trips to the grocery store. Also I like that I can choose what I want in terms of low cal, low carb etc, and that they are portion controlled which I really need for health reasons…Looking forward to my first shipment…

  39. Barbara Stone | March 11, 2017 at 10:43 pm | Reply

    We have been using Home Chef for several weeks and we love it. I just go in to the app, make any changes to the upcoming shipments, and Voila every Wednesday three delicious meals arrive. We’ve never received wilted or bruised produce and the meat has always been great quality. My 14 year old son does most of the cooking, he enjoys it and I just do clean up. My one contact with customer service via email was to request an additional recipe notebook. They were quick to respond and very professional. If everything remains five star, I don’t see us ever quitting this service.

  40. Christina Cross | March 15, 2017 at 2:59 am | Reply

    Home Chef is great! I receive the menu, ingredients and it tastes great. I am not a good cook and Home Chef proves me wrong, which is great! At times i do wish the chef was there still yet now i enjoy most all.

  41. Sherryle Allen | March 20, 2017 at 10:24 pm | Reply

    I have been ordering from Home Chef since January 2017. I love the service and have not had any major problems with them, Every meal I have received has been delicious and easy to cook. The only problem I have had with some of the meals I received was with the white potatoes. I have had to throw half of the potatoes away because they were rotten (black inside). Luckily I had some frozen steak fries in my freezer. I would highly recommend that Home Chef find another company to purchase the potatoes from. It’s starting to get a little frustrating when I keep receiving rotten potatoes. Other than the “rotten potato” problem I rate Home Chef 110%. I can tell that a lot of thought went into their business model. I love the recipe cards. For a novice cook, I truly appreciate the little details they provide in the “Before You Cook”, “While You Cook”, “From the Chef” sections. Plus the recipes are easy and simple to follow. The recipe card also provides calorie count, pre & cook time, number of days you have to cook the meal, difficulty levels and spice levels. Thanks Home Chef I LOVE, LOVE, LOVE your service.

  42. We have been receiving Home Chef for two months now. The quality of the meat is excellent. We have received poor produce several times.( rotten zucchini, dried up herbs, string beans that turn before the suggested cook date,wilted lettuce) We are wondering if the delivery day has something to do with the freshness of the produce. We receive delivery on Fridays.
    We love the recipes and they directions are exact and easy to follow. We also wish that they offered more heart friendly, lower fat and sodium recipes.

  43. Vanessa A Marple | March 23, 2017 at 1:09 pm | Reply

    I have been using HC for about a month now. I love that I do not have to think about what I am making for dinner after work. I love that it is portioned! ( I have a tendency to make too much) I love that I do not have to go to Shoprite after work. The ingredients are fresh. I am not stuck with left over food or ingredients in the fridge. The only issue I have had is delivery. I have it delivered to my work, which closes at 3:00. The last shipment was to arrive on Friday, but I received it on Monday. Not HC’s fault! They have until 8:00 PM to deliver. My food was fine on Monday, but taking no chances, I have switched my delivery to Thursday. I highly recommend HC.

  44. Wow! I wanted to like this service since they offered easy straight forward meals for a decent price. But when I received my last box I called for a refund. Produce rotten. Chicken package exploded all over inside. Meat not labeled or dated. Containers of ingredients not labeled and covered in their contents, i.e. Mayo and marinara all over outside where they had filled the jars from bulk with dirty hands. Makes me question their QC and sanitation. Emailed my concerns but got no response. I threw everything in the box away. Chicken juice everywhere. Sorry but I can’t do this. They did offer a refund without question. But I would be careful.

    • Site Manager | July 19, 2017 at 9:28 pm | Reply

      I’m sorry to hear that! We know that this meal delivery program is really good but sometimes they have problems with deliveries.

  45. Kit Thompson | April 7, 2017 at 12:26 pm | Reply

    Anyone who says the portions are small is crazy!! Very huge portions for two people, my husband and I end up throwing away a lot

  46. We are camping in Florida in a remote area with no convenient grocery store nearby. Have had Home Chef meals delivered to the campground for the two months while away from home. The meals are delicious. The meat quality is great so far but the herbs, arugula, and spinach are not making the cut. Of the last four boxes received, the last two arrived a day late. The parsley was yellow on arrival. The spinach was bruised and unedible. Today our box looked great with one bag of arugula that was fine but another bag of arugula which is the main part of that specific meal is mush on arrival and opening of box. Not sure if I will continue with them when I get back home. The meals are delicious otherwise. They have credited me for the the delayed arrival days. But having to replace the greens is not working for me.

  47. Julie Silletto | April 12, 2017 at 5:29 pm | Reply

    I would like to start this but just one question is everything organic?

    • Site Manager | May 24, 2017 at 10:03 pm | Reply

      The ingredients are organic where possible, but they don’t guarantee certified organic across the board at this time.

  48. Melissa Couty | April 15, 2017 at 12:01 am | Reply

    I love this service. I am quite excelled at cooking however, the intensity of my career does not allow a ton of time for shopping and meal prep. Home Chef has been a life saver for my husband and I. We have been able to have a home cooked meal 3 days a week without me saying “what’s for dinner.” Great service, fresh food, and on time delivery! We love it!

  49. Have just read reviews as I have just ordered the 3 meals a week. Am widowed empty nester after 10 children and 86 years old. (Don’t feel it). Good reviews seem to outweigh complaints so am looking forward to my meals. Love to cook.

  50. First home chef delivery was today. Looks great.

  51. I ordered but had some issues. Their customer service is terrible. It is hard to get a hold of them and they do not address the issues. I also cancelled for a week and they delivered and charged anyway. I had to cancel the account altogether. However the recipes were nice and easy and mostly good quality food. The meals were a little small

  52. Sandra Depue | July 10, 2017 at 2:26 am | Reply

    Love Home Chef!!! Sure, I could probably make the same thing for less money, but then I would have to prepare menus and grocery shop. Don’t have time for that right now so this is perfect. Finally decided to give it a try after spending $50 for our dinner using the ” Carside To Go” option at a local restaurant for a so, so meal that was probably way to high in fats, carbs, sugars and calories. Agree that sometimes it is not enough food for my husband, but I occasionally try to serve another side dish or he has a bowl of oatmeal or something after dinner. Keeps me under control with my portion sizes which is a good thing. Love it and will continue it until I retire!!

  53. Holly Speckhart | August 16, 2017 at 2:17 pm | Reply

    Have been using Home Chef for now over 2 months. I am in the food business and the last thing I want to do is go to the grocery store on way home from work. My husband and I are off 3/4 nights together. This is perfect. Meals take 30 minutes or less. Love that there are so many option’s and I have yet to have the same meal. Just takes all the thinking out of it. Sometimes make a salad to go along with a meal. I have had 3 problems, forgot to put meat in box, mushrooms were bad, chicken got a hole in it and leaked. Customer service was awesome. Credited my meals immediately. Things do happen. Once I reviewed salmon and wild rice meal. Loved the salmon rice was over salted, just wouldn’t get that again. Customer service actually contacted me and gave me 5.00 credit which I didn’t ask for. Overall this is a good value, time saver and I have enjoyed a wide variety of meals I would not normally cook. Perfect for 2 people.

  54. My boyfriend and I both work in law enforcement and work midnights so Home Chef has been the best thing for us. With our crazy schedules we manage to cook on the four days that we work and still make it to the gym before heading to work at night. This has made my life easier with minimal trips to the grocery store. Before I did meal prepping for the week and it got boring eating the same thing for a few days so this definitely helps. I have been using Home Chef for five months now and I have no complaints on the quality or quantity of the meals.

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